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All pieces are handcrafted. So, even if the manufacturing process remains the same, each piece has its personal touch, that is the magic of craftsmanship. .

At Bee's we believe that it is these small imperfections that make our creations unique and exactly perfect.

Our jewelry and accessories are mainly in 18k fine gold-plated bronze or 925 sterling silver.

All findings are gold plated.

For all other materials, details are systematically made on the product sheet for each of our creations.

• Deliveries to Ivory Coast

Deliveries are made within 1 to 3 working days.

We will contact you once your order has been received to coordinate delivery to you by our partner delivery service, depending on your availability.

• International deliveries

Once your order is received and your package is ready, we entrust it to DHL, our partner, who takes over and keeps you informed of the different stages from handling the package until delivery.

NB: Customs fees may apply.

• Express deliveries

If you are in a hurry (birthdays, weddings, or simply because a queen is not waiting), do not hesitate to send me an email to arrange a faster, express delivery.

• Delivery Abidjan: 1500 FCFA
• International delivery via DHL: from 30 euros

Returns

We accept returns in all cases.

If the package is returned due to failure or order error, we cover the delivery/shipping costs.

In the event of a return due to dissatisfaction, delivery/shipping costs are your responsibility.

Refunds/exchanges

Requests for refunds or exchanges are only possible within one (01) month after purchase.

In order to benefit from an exchange or refund, we kindly ask you to return the part to us in its original packaging.

We systematically reimburse you in all cases where you return the item to us under the conditions mentioned above and if you request it.

We offer exchanges for items of the same nature or items of a value greater than or equal to the amount of the initial purchase, with you being responsible for paying us the difference in the purchase amount, in the event that your new choice applies to an item more expensive than the previous one.

Yes, you have a warranty valid for up to three (03) months after purchase.

Beyond this period, we accept a one-time refund after purchase if you want repairs for a fault in the manufacturing of the product and not if the item was damaged or broken by clumsiness and inadvertence.

We invite you to contact us via our email address to explain your concern.

Unfortunately, we do not have a physical store at the moment.

However, our creations remain available for purchase via this website or at the points of sale listed here.

Orders for personalized pieces are only possible for our “bridemaids” offer.